I have attached a sample screen clip below to depict the process.Ĭlick on 'Erase' again to confirm. In the Disk Utility window, select Macintosh HD in the left-side pane, then select the 'Erase' tab in the right-side pane, then select Macintosh HD Extended (journaled) in the drop down and finally click on erase.In our case, we need to erase the hard disk completely. You will now be directed to another window where you can erase or re-partition the hard drive. Once this screen appears, click on Disk Utility and then click Continue. Here, select Disk Utility and click on Continue.Once it has rebooted, it will show the MAC OS X Utilities. Once you have clicked on the upward arrow, the mac will reboot. Then, click on Recovery HD and click on the Upward arrow under it. See screen clip below.Make sure you first select the WiFi network below. Instead, it will show two hard disks One is your actual hard drive which stores all the data. This will turn on your mac but it will not directly boot to the desktop. Hold down option key and power button for a few seconds.
I have followed these steps on my MAC OSX 10.9 Mavericks and everything works fine after that. This post will explain all the steps that need to be taken in order to do a factory reset to your MAC.